Cancellation Policy

  • You may cancel your Voucher by contacting Oplanx customer service within the cancelation period, as stated at the time of purchase on the Oplanx Platform. Cancelation windows vary on a case by case basis. A Voucher canceled with the required notice will be refunded in full to the mode of transaction which you had used to purchase such Voucher with in 24 hours.
  • The Operator, not Oplanx, is the offeror of the Services for the Events, to which the Vouchers correspond to, and is solely responsible for accepting or rejecting any Voucher you purchase, as related to all such Services.
  • Please directly consult with the Operator if you have any enquiries or complaints in respect of the Service you received in connection with your Voucher. Except as expressly set forth herein, all fees paid for Vouchers are non-refundable. Prices quoted for Vouchers are in the currency stated on the Oplanx Platform at the time prior to purchase.
  • If an Event which you have purchased a Voucher for is canceled by the Operator, Oplanx will notify you as soon as reasonably practicable, and will process a full refund to the mode of transaction which you had used to purchase such Voucher  with in 24 hours.